What we collect
If you contact TIDE, we may collect your name, email address, company name and anything you choose to include in your message.
Privacy
Privacy policy.
This page explains, in plain English, how TIDE handles personal information when someone uses this website or contacts the business.
Why we use it
We use this information to reply to enquiries, understand what support may be needed, and keep a basic record of the conversation.
How long we keep it
We keep enquiry information only for as long as it is useful for the conversation, business records or legal obligations.
Who we share it with
We do not sell personal information. We may use trusted service providers such as email, hosting or business tools to run the service.
You stay in control of your information.
You can ask what information is held about you, request a correction, ask for deletion where appropriate, or raise a concern about how your information is being used.
- Access
Ask for a copy of the information held about you. - Correction
Ask for inaccurate details to be corrected. - Contact
Email hello@tidesupport.co.uk with any privacy question.