Practical IT notes.

Short answers about Microsoft 365, work devices, proactive support and security requirements.

A clear summary of business IT information
Useful updates on the work that is easy to overlook but hard to ignore later.
Featured article

What makes Tide IT different from other MSPs?

A practical way to compare managed IT services in Brighton and Sussex: proactive improvements, Microsoft-first decisions and clear ownership.

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Article

Who is looking after Microsoft 365?

Microsoft 365 changes whenever someone joins, leaves, adds an app or shares a file. If nobody owns the whole setup, old accounts, access and licences build up.

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Featured article

Why closing an account is not enough

Email, Teams, files, accounts and devices look like one product to staff, but they are controlled in different places.

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Article

Who owns each part of IT support?

A support request can be answered while the main cause remains. This happens when nobody is clearly responsible for accounts, devices, systems or suppliers.

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Article

Personal devices still hold work data

A personal phone or laptop can hold business email and files even after an account is closed.

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More coming

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